Your Legal position before account access
Our Legal terms describe who may access the account area, which checks can be requested, and how policy updates are shown to you. Access to cuanunited and its services depends on local law, and you are responsible for checking that use is permitted where you are
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located. We may ask you to confirm account details before access is completed or restored. Wallet records from DANA, OVO, GoPay and QRIS can help us match an account action to the correct account, while bank transfer and virtual account records may be retained for reconciliation.
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The policy also explains how to raise a correction, ask about stored data, or question an account decision. Please read the current wording before opening an account; if a conflict appears between a screen and the Legal terms, contact our support route for clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.